Our Mission and Values
QuadTech's Mission is to "Make the Customer Successful".
Email: pharris@quadtech.com
Phone: 800-253-1230
Listen to a message from Phil Harris about the meaning and importance of QuadTech's Mission.
Our first responsibility is to our Employees. We recognize that our success, and the success of our customers, depends upon the attitudes and performance of our employees. They provide the fundamental strength and reputation of the Company. It's up to each of us to help provide a stimulating and rewarding work environment, to treat each other with respect, to foster open and honest communications, and to encourage each other to continue to develop valuable skills and to achieve our career aspirations.
Our second responsibility is to our Customers. When our customers succeed, we succeed. Whether our job is at the point of sale or far removed, we realize our actions will in some way affect our customers. We will continually strive to improve the sense of common purpose and mutual trust we share with our customers.
Our third responsibility is to our Strategic Partners. We will treat our representatives, distributors, suppliers, and business partners as we treat each other, as members of our team.
Our Core Values
The following values serve as our operating guidelines for how we do business and interact everyday. These values identify who we are, what we stand for and how we conduct ourselves. They are the principles that guide our decision-making process.
No one value is more important than another; all are equally important. Based on these values, employees of QuadTech can enjoy their work and be proud of their accomplishments.
Employees
We recognize that our success depends upon the attitudes and performance of our employees. They provide the fundamental strength and reputation of the Company. We strive to attract, recruit and retain the finest individuals whose personal values and professional skills are consistent with our strategy of providing exceptional service to our customers. Every employee has the responsibility to attempt to improve their professional skills. QuadTech will financially support programs that will assist our employees’ professional development.
Customers
Our customers are the focus of all that we do. QuadTech provides solutions and services of superior quality and value to our customers. We serve our customers with excellence. We are highly valued and respected by our customers.
Integrity/ Honesty
Integrity is never compromised. We are honest with ourselves by realizing our strengths and weaknesses; with each other by communicating honestly and with respect; with our customers and business partners, so that we gain their trust and confidence.
Passion for Winning
QuadTech has a passion for winning driven by excellence in our people, services, solutions and processes. We have a compelling desire to win and do so with the highest standards of ethics. We challenge the status quo. We strive to be the best.
Teamwork
Teamwork is vital throughout our company. Every person has the attitude and demonstrates unselfish "team" behavior recognizing that the whole is greater and more important than the individual parts. As a team, we utilize the individual strengths of each employee to leverage productivity and overall performance.
Product Quality
QuadTech became an ISO 9001:2000 Certified company in 1997. Also, we have partnered with UL (Underwriters Laboratories) to hold a level of certification that shows our committment to meet and exceed our customer's expectations on product quality. Our Hipot Testers, LCR Meters, AC and DC Power Sources and all of our test and measurement equipment is built within our high-level quality management specification.
