Customer Service

First-rate people deliver first-rate products and services. QuadTech products are good, but QuadTech people are better. In fact, it's our employees who set us apart from other companies. We view customers as QuadTech partners, and our employees are dedicated to helping them implement a successful solution for their testing needs.

Taking your call is the most important thing Customer Care Representatives do all day. This group is comprised of the most knowledgeable and helpful sales and customer service representatives, applications support, engineering and service technicians in the entire industry. You can count on talking to a live representative ready to work directly with you to meet your needs each and every time you call. QuadTech is dedicated to serving its customers, building and keeping their trust.

In 2000 QuadTech stopped using manufacturing reps and implemented a direct sales, support and service organization. The purpose of this important change in distribution channels was simple: to provide better customer service. Today, our customers communicate directly with QuadTech employees who are fully trained on our products and applications. This direct contact enables us to better understand the major challenges and key issues facing our customers.  We use that understanding to build better solutions and create services that solve their problems and enable us to be more responsive to customer needs and questions.  Call us today and experience the QuadTech difference!

Click here for Customer Service Contact Information.